Privacy Policy

HeyJade (hereinafter referred to as the "Company") values user privacy and complies with relevant laws, including the Personal Information Protection Act.

Article 1 (Personal Information Collected)

The Company collects the following personal information for service provision:

1. Required Items

• Email address
• Password
• Nickname

2. Optional Items

• Gender
• Interests
• Occupation
• Location

3. Automatically Collected Items

• Service usage history
• IP address
• Cookie information
• Device information

Article 2 (Purpose of Collection and Use)

The Company uses collected personal information for the following purposes:

1. Member Management: Member identification, verification of registration intent, service inquiries
2. Service Provision: AI conversation personalization, learning history management, grammar correction
3. Service Improvement: Usage pattern analysis, new feature development
4. Notifications: Important service-related announcements

Article 3 (Retention and Use Period)

1. Personal information is retained until membership withdrawal or termination of the service agreement.
2. Information required by law is retained for the specified period:
   • Contract and withdrawal records: 5 years (Electronic Commerce Act)
   • Payment records: 5 years (Electronic Commerce Act)
   • Access logs: 3 months (Communication Secret Protection Act)

Article 4 (Provision to Third Parties)

The Company does not provide personal information to third parties without prior consent, except in the following cases:

• Where required by law
• Where requested by investigative authorities in accordance with legal procedures

Article 5 (Consignment of Personal Information Processing)

The Company may consign personal information processing for service improvement, and will specify privacy protection matters in consignment agreements.

Article 6 (User Rights)

Users may access or correct their personal information at any time, and may request deletion by withdrawing membership.

Article 7 (Privacy Protection Officer)

The Company has designated a Privacy Protection Officer:

• Officer: Privacy Protection Manager
• Email: privacy@heyjade.com

Article 8 (Cookie Operation)

The Company may use cookies to analyze user access frequency and usage patterns.

Article 9 (Changes to Privacy Policy)

This policy may be amended to reflect changes in laws or services. Changes will be posted on the website.

Supplementary Provisions
This Privacy Policy shall take effect on January 1, 2026.